Questions and Answers
Helpful Details Before Renting
This section is created to provide clear and straightforward answers to the most common questions about car rental with Queen of Zandria. Here you can review important information related to reservations, requirements, payments, and vehicle usage — helping you prepare with confidence and avoid unexpected issues.
If your question is not covered below, you are welcome to contact our support team directly. We are always ready to assist.
1. Which documents are needed to rent a car?
To complete a rental, you must present a valid driving license, a passport or national identification document, and an accepted payment method. In certain cases, additional documentation may be required depending on the rental arrangement.
2. Is there a minimum age requirement?
Yes, renters must be at least 18 years old. Certain vehicle categories may be subject to higher age limits.
3. How do I place a booking request?
You may submit a request through our website or contact our team by phone or email. A reservation is considered confirmed only after availability and details are approved by Queen of Zandria.
4. Are there any extra or hidden charges?
No. All pricing details and potential additional costs are clearly communicated before confirmation. Transparency is a key part of our service.
5. Can the rental period be extended?
Yes, extensions are possible depending on vehicle availability. Please notify us in advance if you wish to extend your rental.
6. What if I return the vehicle later than agreed?
Late returns may lead to additional fees. If a delay is expected, we recommend informing us as early as possible.
7. Does the rental include insurance coverage?
Basic insurance coverage is typically included. Complete information about insurance options will be shared during the booking process.