Privacy Policy

At Queen of Zandria, available at queenofzandria.com, we value your privacy and take the protection of your personal information seriously. This Privacy Policy describes how we collect, process, store, and safeguard your data in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679 and other applicable data protection regulations.

1. Data Controller

The entity responsible for processing your personal data is:

Queen of Zandria

Phone: +97440358000

Email: info@queenofzandria.com

If you have questions about this Privacy Policy or how your data is handled, you may contact us using the details above.

2. Information We Collect

We may collect and process the following categories of personal data:

• Full name
• Email address
• Telephone number
• Rental preferences and reservation-related details
• Messages submitted via contact forms or email
• Technical data such as IP address, browser type, and device information
• Cookies and website usage data

All data collected is limited to what is necessary for service delivery or legal compliance.

3. Purpose of Data Processing

Your personal information may be used to:

• Handle rental inquiries and reservations
• Communicate with you and provide customer support
• Administer agreements and customer relationships
• Enhance website functionality and user experience
• Meet legal and regulatory obligations
• Detect fraud and maintain platform security

We do not trade, sell, or lease personal data to third parties.

4. Legal Grounds for Processing

We process personal data based on the following legal bases:

• Your explicit consent
• Fulfillment of contractual obligations
• Compliance with legal requirements
• Legitimate business interests that do not infringe on your rights

5. Data Retention Period

Personal data is stored only for the period required to achieve the purposes outlined in this policy or to satisfy legal obligations. Once the data is no longer required, it is securely removed or anonymized.

6. Data Sharing

Your information may be shared with reliable third parties strictly when necessary, including:

• Website hosting and IT service providers
• Booking or payment processing systems
• Regulatory or legal authorities where legally required

All third parties are obligated to protect your data and adhere to GDPR-compliant standards.

7. International Transfers

If your data is transferred outside the European Economic Area (EEA), appropriate safeguards will be applied, including standard contractual clauses or other lawful data protection mechanisms.

8. Cookies

Queen of Zandria uses cookies to support website operation and analyze visitor activity. You may control or disable cookies through your browser settings. Additional details can be found in our Cookie Policy, where applicable.

9. Your GDPR Rights

You are entitled to:

• Access your personal data
• Request corrections to inaccurate information
• Request deletion of your data
• Limit or object to data processing
• Request data portability
• Withdraw consent at any time

To exercise these rights, please contact us at info@queenofzandria.com.

10. Data Protection Measures

We apply suitable technical and organizational safeguards to protect personal data from unauthorized access, disclosure, alteration, or loss.

11. Children's Data

Our services are intended for adults only. We do not knowingly collect or process personal data from individuals under the age of 18.

12. Policy Updates

This Privacy Policy may be updated periodically. Any revisions will be published on this page along with the updated effective date.